FAQs

Astrozalak is a trusted spiritual and astrological brand offering energized and natural products such as Rudraksha, Gemstones, Yantras, Bracelets, Pendants, Evil Eye items, and more.
Our mission is to bring positive energy, peace, and harmony into your life through authentic spiritual products.

Yes, all our products are 100% authentic, natural, and quality-checked.
Each item — whether it’s a Rudraksha, Gemstone, or Yantra — is sourced from verified suppliers and undergoes spiritual energization and Vedic purification rituals before dispatch (where applicable).

You can easily place an order on our official website: [www.astrozalak.com]

1. Browse your desired product.

2. Add it to your cart.

3. Proceed to checkout and complete the payment.
   Once your order is confirmed, you’ll receive an email and SMS with tracking details.

We accept all major payment methods including:

• Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)

• UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

• Net Banking

• Wallets and other secure payment gateways

Yes, Cash on Delivery may be available for selected locations and products.
However, for customized or energized items (like personalized Yantras, Rudraksha, or Gemstones), prepayment is mandatory.

Delivery time usually depends on your location and product type:

• Metro cities: 3–6 working days

• Other areas: 5–10 working days
  Customized or energized items may take an additional 2–3 days for preparation and puja.

Yes! Once your order is shipped, you’ll receive a tracking ID via SMS or email, which you can use to track your order status on our courier partner’s website.

Yes, you can cancel your order within 1 hour of placing it, provided it has not yet been processed or dispatched.
Once an order has been energized, customized, or shipped, it cannot be cancelled or refunded.
Please refer to our Cancellation & Refund Policy for full details.

Due to the spiritual and personalized nature of our products, returns and refunds are not accepted once an order is processed or dispatched.
Refunds are only applicable in cases of duplicate payment or order cancellation before dispatch.
If a product is received damaged or defective, you must report it within 24 hours of delivery with photos or an unboxing video for verification.